Service & Support
As service, we primarily offer after sales support and spare parts.
You can reach us via our telephone hotline from Monday to Friday from 7.00 am to 8.00 pm.
Citizen Machinery Europe - Hotline Cincom
Phone numbers hotline: | +49 (0)711/3906-140 |
+49 (0)711/3906-145 | |
Fax-number: | +49 (0)711/3906-237 |
E-Mail: | service@citizen.de |
Citizen Machinery Europe - Hotline Miyano
Phone numbers hotline: | +49 (0)741/17407-13 |
Fax-number: | +49 (0)741/17407-17 |
E-Mail: | service@citizen.de |
With our hotline, we can help you quickly and straightforwardly. If it is not possible to solve your problem by phone, you have also the possibility to request one of our service technicians to visit you.
Certainly, you can also send your request by fax or e-mail.
Spare and wearing parts are available from our parts sales department.
Please send your orders in writing to the postal address of:
Citizen Machinery Europe GmbH - Parts Sales for Cincom and Miyano
Or by fax to: | +49 (0)711/3906-237 |
Or by e-mail to: | This e-mail address is being protected from spambots. You need JavaScript enabled to view it. |
If there are any problems with ordering, one of our employees will be pleased to help you.
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+49 (0)711/3906-115
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+49 (0)711/3906-116
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+49 (0)711/3906-219
We will make any effort to deliver the needed parts promptly.